Candidates applying for Client Success Manager roles take an average of 15 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Smarsh overall takes an average of 21 days.
Common stages of the interview process at Smarsh as a Client Success Manager according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 2 weeks. I interviewed at Smarsh (Portland, OR) in Nov 2015
Interview
I applied online and was contacted a few days later by HR for a phone interview. I was told I would hear back in a few days, but didn't hear back for two weeks. Was told the hiring manager was traveling. Finally heard back and was told they had selected a candidate with more tech experience.
Interview questions [1]
Question 1
Can you tell me about a time dealing with a difficult customer?