Job Summary:

The Technical Product Manager is responsible for the design, delivery, and continuous improvement of technology products and solutions. This role partners closely with Product Management, Project Management, and business stakeholders to analyze new and existing business processes, translate needs into actionable technical requirements, and ensure successful execution through the full software development lifecycle.

The position serves as a key liaison between business users, development teams, and third-party partners—owning requirements, prioritization, and delivery coordination while ensuring solutions align with Sheridan's technology standards and strategic direction.

Duties / Responsibilities:

Product Design & Requirements Management

• Partner with Product and Business Line leaders to elicit, analyze, and document business and technical requirements.
• Translate business needs into clear user stories, functional and non-functional requirements, and detailed specifications.
• Analyze and document information systems and business workflows, including process maps, workflow diagrams, and system interactions.
• Evaluate and recommend technical products, platforms, and services aligned with business goals and Sheridan IT standards.
• Present proposals and recommendations supported by data, logic, and sound judgment.

Delivery Execution & Lifecycle Management

• Serve on cross-functional project teams to define, develop, configure, and implement new or enhanced technology products and services.
• Own backlog refinement and prioritization in collaboration with Product and Project Management.
• Provide end-to-end coordination between customers, development teams, QA, and third parties throughout the development lifecycle.
• Manage software configuration, release, and deployment activities using the Atlassian toolset.
• Support Quality Assurance efforts, including use-case analysis, test case documentation, and User Acceptance Testing (UAT).
• Track and report project status, risks, dependencies, and outcomes across multiple concurrent initiatives.
• Apply Sheridan project management tools and best practices to manage scope, deliverables, success criteria, costs, timelines, and resource needs.

Software Lifecycle Leadership

• Advocate for Agile, DevOps, and continuous improvement principles, including:
• • Close collaboration between business and development teams
  • Focus on customer value and technical excellence
  • Simplicity, systems thinking, and iterative delivery
• Ensure solutions are designed and implemented in accordance with Sheridan IT standards.

Knowledge Sharing & Cross-Company Collaboration

• Share knowledge of emerging technologies, tools, and best practices across teams and Sheridan companies.
• Support reuse and reapplication of software solutions where appropriate.
• Assist and contribute to cross-company technology initiatives.

Direction, Coordination & Governance

• Evaluate and provide perspective on major or cross-company technology initiatives, including reviewing assumptions and justifications.
• Support leadership decisions by actively enabling adoption of selected technologies, processes, and tools.
• Develop, document, and promote best practices across Sheridan companies to support consistent delivery and long-term success.

Working Principles

• Act with integrity and demonstrate strong professional and business ethics.
• Show consistency in values, behaviors, and decision-making.
• Build trust through transparency, accountability, and collaboration.

Knowledge and Skills:

• Strong passion for improving productivity through evolving software development and delivery models.
• Demonstrated experience in business analysis, workflow optimization, and system design.
• Solid understanding of SDLC methodologies including Agile, Waterfall, and Lean.
• Proven ability to define requirements, user stories, and technical specifications.
• Hands-on technical experience with some combination of:
• • Microsoft .NET (C#), ASP.NET
  • SQL databases and reporting
  • JavaScript, PHP
  • LAMP-based web stacks
  • Atlassian Jira and related tools
  • Google Analytics or similar BI tools
• Experience with UI/UX design principles; Bootstrap experience is a plus.
• Strong skills in flowcharting, workflow diagramming, and process documentation.
• Experience managing technology projects using timelines, Gantt charts, budgets, and performance metrics.
• Creative problem-solver with the ability to connect ideas and translate concepts into practical solutions.
• Strong initiative, follow-through, and ability to manage multiple priorities.
• Excellent technical, interpersonal, and influencing skills.
• Proven success working in collaborative environments with both technical and non-technical stakeholders.
• Knowledge of publishing and print production is a plus.

Education & Experience:

• Bachelor's degree from a four-year college or university in Information Technology, Computer Science, Publishing, Graphic Arts, Printing, or a related field.
• 3–5 years of relevant experience.
• • At least 1 year in a leadership, lead, or ownership role.
  • Ownership of product design + delivery execution
  • Leadership through influence rather than direct reports
  • Hands-on technical and delivery responsibility

CJK Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 717-632-3535.

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