Position Summary:

Under general direction, performs a variety of technical duties by providing technical support including coordination, maintenance, upgrades and overall support for computer systems; administers, evaluates and modifies systems to assure proper security and operation; plans, coordinates, and implements system software program release changes for enterprise servers; resolves technology problems and provides for system enhancements; provides technical support and assistance to clients.

Essential Duties and Responsibilities:

• Maintain server and systems in accordance with our policies and procedures.
• Install new servers and other systems
• Install and maintain network infrastructure.
• Provide on-call and out of hours incident support.
• Research and develop new technologies
• Provide general incident and problem support.
• Be on call to support essential business needs and emergency situations.
• A definite attention to detail and planning.
• Temporary or permanent duties and responsibilities may be added to, or modified as deemed necessary.

Minimum Qualifications:

• Depending on the operational needs of the department, knowledge in the following is needed:
• Principles, methods, and procedures of operating computers and applicable servers. o Data management techniques including data security and disaster recovery systems and procedures.
• Server administration in a secured environment.
• Web infrastructure and services.
• Possesses positive and professional outlook, personal integrity, problem solving ability and ability to handle stress.
• Skills in operating, installing, maintaining, configuring, and troubleshooting a variety of highly technical computers, servers, and peripherals; systems analysis and information system concepts, techniques, and operating principles; program specification, designing, testing, and prototyping.
• Ability to maintain effective working relationships with those contacted in the course of work.
• Ability to manage time, communicate clearly, and concisely, document and maintain organization of work.
• Maintain a customer focus in providing technology service to Tolowa Dee-ni’ Nation/Lucky 7 Casino.
• Minimum of three to five years of systems administration experience.
• Skills level with most Windows, Linux, and UNIX commands and utilities and experience writing scripts in an administrative language.
• Five or more years of practical, service-oriented experience in the IT field. Familiarity with system administration tools, applications, and organization-wide services such as Exchange and SQL.
• Strong interpersonal and communication skills.
• Experience with Windows and Linux operating systems. Knowledge of carious software programs and desktop office applications (Microsoft Office, Adobe Photoshop, etc.) Some knowledge of Cisco switches and routers.
• Work effectively as part of the organization team, communicate positively at all levels both internally and externally.
• Recognize areas within the department where support is required and offer assistance.
• Flexible and adaptable in approach.
• Take an active role in personal development.
• Professionally manage workload and conflicting priorities.
• Develop and maintain effective working relationships built on an understanding of others’ needs and expectations and committed to excellent customer service.
• Fully self-motivated, requiring the minimum management supervision.
• Delivers high quality work at short notice and to tight deadlines.
• Extensive knowledge of server hardware and networking equipment.
• Some knowledge of windows server
• Trouble Shooting: Ability to use diagnostic tools, equipment, documentation and external resources.
• High school diploma or equivalent (GED) is required.
• Must submit to and pass a pre-employment drug and alcohol screen.
• Qualified American Indian Preference applies.

Certificates, Licenses, Registrations:

• Must be able to pass extensive background investigation for the issuance, and retention, of gaming license.
• Must possess and maintain a valid, state-issued driver’s license, submit a Department of Motor Vehicles (DMV) driving history, and be eligible for Tribal vehicle insurance.

Pay: $62,400.00 - $93,600.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person