OK if you don't plan to retire from Optum - Anonymous employee Optum Employee Review

3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

Explore other reviews about Optum

5.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and people are awesome

Cons

Working for a very large company hard to keep up with emails

1
2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peers at the clinic level that care about their patients

Cons

The organization is very clear that it does not care about patients, it does not care about employees, it only about the money. As an employee it is clear that the company just views you as a number in their financial model. This may be true elsewhere, but only Optum is so aggressive in making sure that you know and feel it. Frontline employee wages keep getting pushed down to "poor market conditions and performance" while exec compensation continues to set new records every year.

See reviews by: Helpful|Rating|Date|All