Does Loyal Source pay their employees well?

According to anonymously submitted Glassdoor reviews, Loyal Source employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Loyal Source. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Loyal Source?

51% of Loyal Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Loyal Source 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Loyal Source?

Recruiter (39) , Nurse Practitioner (21) , Public Health Advisor (17) , EMT-B (15) , Healthcare Recruiter (14) , Physician Assistant (11) , Technical Recruiter (11) , Program Support Specialist (10) , Program Manager (8) , Emergency Medical Technician (EMT) (7) , Examiner (7) , Registered Nurse (6) , EMT-Basic (5) , Public Health Advisor (PHA) (5) , Public Health Analyst (5)

What are the pros of working at Loyal Source according to real employee reviews?

"Pay is good and the job is easy" ((in 57 reviews)); "Great people in local office." ((in 17 reviews)); "Great managment and coworkers." ((in 8 reviews)); "Great opportunity to directly influence the lives of those in need." ((in 7 reviews)); "Work/Life balance is exceptional." ((in 6 reviews))

What are the cons of working at Loyal Source according to real employee reviews?

"Poor management, problems/issues are never properly handled, communication with the employer are only via email or telephone." ((in 43 reviews)); "The benefits are HORRIBLE." ((in 22 reviews)); "The managers have absolutely 0 professionalism." ((in 18 reviews)); "No leadership , always changing" ((in 11 reviews)); "Oh, and you don’t get PTO at all for a year!" ((in 9 reviews))

What are employees saying about Loyal Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Loyal Source layoffs and their outlook for job security at Loyal Source in 2026.

Loyal Source reviews

3.1

51% would recommend to a friend

(394 total reviews)

Brian Moore

47% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Loyal Source has an employee rating of 3.1 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

394 reviews

4.0

Mar 13, 2026

Very happy working here!

Audiologist

Recommend

CEO approval

Business Outlook

Pros

I love working with Veterans! And I was ready to be done with direct patient care and seeing the same people on a weekly, sometimes daily, basis. Here I see the Veteran usually just once, and just the fact that I can possibly help them makes me very happy. I also enjoy that here I can work full-time with benefits and Federal holidays vs. working in a contracted position which is what a lot of companies like this do. Also, upper management actually visits most of the offices once a year and they really do seem to care. I wasn't sure how it would feel going corporate, but honestly it does feel like they have my back.

Cons

It's a new company, so there are some growing pains, but not any more than expected. I'm really very happy working with LSGS!

Loyal Source Response

2mo

Thank you for taking the time to share your experience. We're grateful for your dedication to serving Veterans and are happy to support you in work that is so meaningful. It's wonderful to hear that the opportunity to step away from direct patient care, while still making a positive impact, has been fulfilling for you. We're also glad you've found value in our full-time roles, benefits, and support from leadership. Your feedback reinforces that we're building a culture where employees feel supported and backed by leadership. We appreciate your understanding as we continue to learn, evolve, and improve. Thank you for being part of the growth. We look forward to continuing this journey together!

1.0

Jun 6, 2026

Experience gained, but poor management and culture issues

Clinic manager

Recommend

CEO approval

Business Outlook

Pros

The only pro here is gaining experience learning the VA process.

Cons

This company is production based , but has lost the big picture of retention ! Clinic managers are overworked , the rules and regulations are different based on what region you are in. This is absolutely delusional for a company to operate in this manner! There is no consistency with communication, and upper leadership will tell you that depending on who you ask “the answer is different”. Clinic managers are pushed to make sure examiners meet their metrics, however there is NO INCENTIVES at all for support staff! I’ve never seen a clinic not have a bonus at some level. It’s not worth it to make the company millions of dollars , deal with entitled Examiners, and have nothing to show for it. I don’t want to start naming names here, but there are certain individuals in leadership that need to be removed. We are tired of the mediocre policies, and HR is a joke. The next step will be hostile work environment investigations if you don’t start charging the culture and environment here! Stop being dishonest during the hiring process ! This has been a complaint as well from all Examiners and nothing is done about it. If I don’t see a change in these policies in the next 30 days, there will be a formal complaint initiated.

Loyal Source Response

18h

Thank you for your taking the time to leave a review. We’re sorry to hear about your experience and take these concerns seriously. We recognize the importance of consistency, clear communication, and properly supporting and recognizing our clinic managers. Your comments regarding workload, incentives, and culture are noted and are part of ongoing discussions to improve the employee experience. While we cannot address specific individuals publicly, we encourage you to share these concerns through internal channels such as our HR team or Lighthouse Resources so they can be fully reviewed. We are committed to making meaningful improvements and creating a more balanced and supportive environment for all team members. Thank you again for sharing your perspective.

3.0

May 5, 2026

Flexible schedule, but workload can be overwhelming

Clinical psychologist

Recommend

CEO approval

Business Outlook

Pros

flexible schedule and friendly coworkers

Cons

huge workload and unrealistic expectations

Loyal Source Response

1mo

Thank you for your feedback! We’re glad you value the flexibility and strong team environment, as these are important to us. We recognize that workload and expectations can be demanding at times, and we truly appreciate your efforts in helping us make an impact. Your perspective helps us better understand the overall team experience, and we’re always working to learn and improve. We appreciate your time with us and wish you all the best.

Viewing 1 - 3 of 394 Reviews

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Very happy working here!

Experience gained, but poor management and culture issues

Flexible schedule, but workload can be overwhelming

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