Cardinal Health Customer Service Representative (CSR) interview questions

The screening process was easy enough but getting an actual interview with the team didn’t happen for me. I went weeks without communication and only received a “you weren’t selected” email right after I asked the person who referred me if they knew what was happening.

I recently applied for the Account Manager position and was pleased to be contacted within 48 hours, given that my qualifications significantly exceeded the listed requirements. I scheduled an interview with a representative named Katie; however, she did not attend the meeting. Following the missed appointment, I reached out to express concern and offered to reschedule, assuming there may have been an unforeseen issue. The response I received was simply a list of alternative dates and times—without any acknowledgment of the missed interview, explanation, or apology. This lack of professionalism and courtesy was disappointing. It led me to conclude that this company may not align with the standards and values I seek in a workplace. If this interaction is reflective of the organization’s culture, it raised serious concerns about how team members and prospective employees are treated. While I understand that companies often receive a high volume of applications, I believe every candidate deserves to be treated with basic respect and consideration. Since then, I have accepted an offer elsewhere, where the interview process was handled with care, respect, and professionalism—a truly positive experience.