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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(351 total reviews)

Kyle Hanson

69% approve of CEO

64% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

351 reviews
5.0
Sep 24, 2025

Consistent Growth

Recommend
CEO approval
Business Outlook

Pros

The company has done a number of acquisitions over the last few years, which has helped to drive growth and provide opportunities for talented teammates.

Cons

None to mention other than such growth requires some give and take.

avatar
Community Choice Financial Response
5mo
It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We wish you continued success in your career with the Company!
1.0
Jun 13, 2026

It Bears Repeating: They DO NOT Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros. This company might take the cake for being the worst employer in the country.

Cons

I’m going to be repeating a lot of what others have said, but it’s because it’s all true. Go back and read reviews from before the Titlemax acquisition and you’ll see that every company they’ve bought have had the exact same experience and the exact same opinions. 1) incompetent, selfish, shady executives. It’s not just that they don’t care about how the company runs, it’s also that they wouldn’t know how to make improvements if they did care. There is no sense of working toward a common goal because the executives have no interest in investing in people because they’re too busy vaccuming up every dime they can instead of doing the things it takes to make a company work 2)taking pay from employees using dishonest methods 3)pushing out executives from acquired company when hard questions start to get asked 4) good employees give up on trying when they realize there’s no point and no path for change so they just start doing the bare minimum and draw a paycheck until they get fed up enough to leave. The bare minimum productivity by TMX employees is still exponentially better than the CCF people in charge. 5)lazy and incompetent field management who sit at home pressing buttons and posting online.

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

Viewing 1 - 3 of 351 Reviews

Glassdoor has 363 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.