Concentrix reviews

3.9

76% would recommend to a friend

(44,710 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,710 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning environment for customer service professionals. Exposure to handling calls, emails, and chat support. Improves communication, problem-solving, and multitasking skills. Opportunity to work with global clients and customer-focused processes. Supportive team environment and structured training programs.

Cons

High workload during peak business periods. Performance targets and KPIs can be demanding. Rotational shifts may affect work-life balance. Dealing with frustrated customers can sometimes be stressful.

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

Viewing 1 - 3 of 44,710 Reviews

Glassdoor has 57,420 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.