Don't believe a word they say!!! - Management Altivera Medical Employee Review

1.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The device sold helps a lot of people.

Cons

Super toxic environment. I know of a few people, myself included, that were promoted to management. We got the title and responsibilities, but no pay bump. We're getting paid less than the minimum they advertise the position for. But they "just can't rationalize" that much of a pay bump. This is after a record year of sales. For 11 months of the year I'm told I'm doing a fantastic job, but the month I get evaluated for a raise, I'm "not performing up to standards". The hypocrisy doesn't stop at management. The CEO can't let go of his position. Give credit where it's due. He created an amazing product! But he is far too prideful to let things go. He hasn't updated the product since the early 2000s and won't hear any suggestions on how it could be improved upon. He also spends the majority of time overseas in Europe. Last I checked, he was purchasing his SECOND European futbol team. He also had the company spend around $100k on the holiday party (2022) to flaunt the success of the company that year. All of this, and they still can't afford to pay their employees what they themselves advertise!?!?!? I also want to mention a manager I worked with that got their tuition reimbursement approved. They were told that the degree would add to their experience and get them the raise they were wanting (again, to the minimum they advertise). They took out student loans and got their degree. Not only did they deny the raise, they also waited 3 months after the degree was earned to tell the employee the reimbursement was going to be denied because it "wasn't needed for their position". So, this person trusted her employer to help them with their career, but then was saddled with more debt and no raise because of the shady practice the company has to save a buck. Again, AFTER A RECORD YEAR!!! Another story is when they hired a really smart person as the compliance manager. Doctorate and everything. They were collecting examples of how the company was out of compliance (their job) and putting together a plan to remedy. They were fired for "gathering evidence against the company". It was their job!!!

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Altivera Medical Response
3y
Zynex never has and never will fire an employee for doing their job. We are proud of our work environment and culture, including our fostering of employee development. As a growing company with a focus on entry level positions, we offer competitive pay and comprehensive benefits within the industry and are proud of the products we manufacture and support. We hope you mentioned your concerns with management during your time with us, and we sincerely hope you are able to find a career better suited to your expectations.

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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