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      American Airlines

      Engaged Employer

      American Airlines reviews

      IT support to AA.com - IT Support American Airlines Employee Review

      5.0
      May 24, 2017
      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      AMAZING company! You will not meet a stranger once you walk through the doors. Everyone is there to help eachother. We ALL work for the same amazing airline and we are all going for Great!

      Cons

      When you turly love something such as your Job/Hobby/friend/family you won't have things to complain about because you will have already found a way to fix or advise it before you're given the opportunity to talk negatively. Leadership is strong within our company and I am so blessed to be apart of it!

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      5.0
      Jun 20, 2026
      Ticket agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mgmt is supportive. Co-workers are great. Benefits great.

      Cons

      Pay could be higher for the hours

      4.0
      Jul 6, 2026
      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, 401k match, flight benefits

      Cons

      Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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