A Once Good Company Takes A Radical Turn - Anonymous employee UKG Employee Review

2.0
Feb 28, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company benefits are outstanding.

Cons

New leadership sucks: Chris Todd (CEO replaced Aron Ain) Hugo Sarrazin (EVP, Chief Product and Technology Officer) This company use to view employees as a top priority, and treat employees with compassion and empathy. Recently, all employees under Sarrazin, including those hired fully remote, or hybrid remote, were given 30-days notice before being required to begin working from the office or they would "auto-resign". They set the distance from the office at 50 miles! So, they honestly expect people to drive 100-miles per day. Some people have expressed concern with what would be a 90-minute commute, each way and the financial problems that would impact people who were hired to be fully remote. The official position of UKG was effectively: "So what?" In my opinion, the management of UKG is now focused on taking the company public, and to that end, they will step on as many necks as needed to cash out. My advice, don't be suckered by the previous reputation of Ultimate Software, Kronos, of the UKG. They are royally screwing over employees and Chris Todd actually said "We know that for some people there will be a financial impact..." FULL STOP.

Explore other reviews about UKG

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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