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      Figure

      Engaged Employer

      Figure reviews

      3.6

      64% would recommend to a friend

      (235 total reviews)
      avatar

      Michael Tannenbaum

      80% approve of CEO

      66% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.6

      Culture & values

      3.6

      Career opportunities

      3.4

      Work/Life balance

      3.4

      Senior management

      Figure has an employee rating of 3.6 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      235 reviews
      5.0
      Oct 14, 2025

      Beyond Impressed!

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Organized, incredibly helpful Training team. Very supportive and knowledgeable -Thorough, friendly, helpful, and supportive HR/People's operations team. -Super impressed with how the company introduced us to our managers and higher-ups. It made me feel important and valued as a new hire and I appreciate that. -Everyone is so kind and helpful. No matter who I talk to for help, whether they are managers, team members on the floor, or trainers, everyone is super supportive. I have never worked in a place that fostered such a friendly workplace environment.

      Cons

      -A bit overwhelming, I wish there was more training for immersion. I still feel like I need more support and experience, HOWEVER, I think that everything will be alright regardless, since the team is so incredibly helpful and supportive.

      avatar
      Figure Response
      6mo
      Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had a positive experience with the team and training process. We appreciate your thoughts on improving the onboarding and immersion period - feedback like this helps us continue to enhance the experience for all new team members.
      1.0
      Apr 20, 2026

      No work-life balance and poor management

      Loan accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Medical insurance is very good

      Cons

      I worked here for four months and would not recommend it. There is no work-life balance expect 9 a.m. to 9 p.m. workdays, every day late meetings (typically 6:45 p.m. to 8:00 p.m.), and weekend work almost every week. There is little to no training or guidance, and questions are not always well received. Responsibilities are frequently shifted between teams, and new tasks are assigned without adequate information or support. Management lacks clear direction and consistent support. Overall, I would not leave another job for this role.

      Viewing 1 - 3 of 235 Reviews
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      Glassdoor has 239 Figure reviews submitted anonymously by Figure employees. Read employee reviews and ratings on Glassdoor to decide if Figure is right for you.