Work-life balance good, but leadership lacks care - Anonymous employee OpenTable Employee Review

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: * Good work-life balance. * Strong support for employee mental health and wellbeing.

Cons

* The technology stack is quite outdated and difficult to work with. * There is a lack of transparency and collaboration between teams. * Senior leadership seems to prioritize profit over people. * The compensation is not very competitive.

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OpenTable Response
3d
Thank you for your feedback. We're pleased to hear that you valued the work-life balance and support for employee wellbeing. We also appreciate your perspectives on our technology, cross-functional collaboration, leadership, and compensation. As we continue to evolve, we're focused on improving how teams work together, investing in our capabilities, and ensuring we provide a positive employee experience. Thank you for your contributions, and we wish you continued success in your career.

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5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
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Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
Jun 5, 2026
Recommend
CEO approval
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Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
3d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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