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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.1

      78% would recommend to a friend

      (669 total reviews)
      avatar

      Debby Soo

      77% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.9

      Senior management

      3.9

      Career opportunities

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      669 reviews
      1.0
      Jun 5, 2026

      Management manages up well but treats their staff poorly

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      * It's a great brand * Great partners * Decent product with strong distribution

      Cons

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

      avatar
      OpenTable Response
      3d
      Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
      2.0
      May 28, 2026

      Work-life balance good, but leadership lacks care

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: * Good work-life balance. * Strong support for employee mental health and wellbeing.

      Cons

      * The technology stack is quite outdated and difficult to work with. * There is a lack of transparency and collaboration between teams. * Senior leadership seems to prioritize profit over people. * The compensation is not very competitive.

      avatar
      OpenTable Response
      3d
      Thank you for your feedback. We're pleased to hear that you valued the work-life balance and support for employee wellbeing. We also appreciate your perspectives on our technology, cross-functional collaboration, leadership, and compensation. As we continue to evolve, we're focused on improving how teams work together, investing in our capabilities, and ensuring we provide a positive employee experience. Thank you for your contributions, and we wish you continued success in your career.
      Viewing 1 - 3 of 669 Reviews
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      ReviewsOpenTable reviews

      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.