Culture change with turn over in management. Power plays. Low morale. High attrition. Lots of dysfunction. - Anonymous employee OpenTable Employee Review

1.0
Oct 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Central location. Product has good potential and offers a great service to restaurants and diners.

Cons

High level of turn over with good people either being pushed out or leaving. Morale is very low with farewell emails every week. Vacuum of guidance from our top executives. Dysfunction all around.

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5.0
Jun 10, 2026
Anonymous freelancer
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Pros

Good company culture and team

Cons

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1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
3d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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