You'll End Up Leaving - Technical Support apexanalytix Employee Review

1.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Employees are great! Nice individuals, hard-working, enthusiastic. Flexible, in terms of hours needed at the office, and ability to work from home. Casual dress environment.

Cons

Management, both upper and middle, is horrendous! HR Dept is horrendous! Things are not remedied, that are not part of a professional company. If the things that I saw and heard happened at another company, changes would have happened, immediately. Both HR and upper management let it go. People are yelled at by their managers causing an awkward dynamic. I was never yelled at, but I saw and heard others being yelled at. There are a few select upper management individuals that are treated like kings! They can do whatever they want without repercussion. The very unfortunate part is that HR and Executive level management know about all of this, yet do nothing to change it. There is a sense that if you're not part of a certain ethnic group (which is predominant at APEX), you will not get ahead. Unfortunately, the culture within some departments at APEX are run as if they are in "that" part of the world. As well, if you're a female, you will not have opportunities for advancement, within those departments. It seems that individuals that are hired for these departments are of the same ethnic group. Of course, there are others within these departments that are not of the ethnic group - however, they were hired from within the company, not from outside. By keeping individuals of the specific ethnic group, they are more likely to follow the way of their culture. It's a very odd situation - I've never seen such a predominance of a specific group, as well as their own culture being part of the norm, within a company. I have a rating of 1 star to offset the several 4 or 5 star ratings that will follow. As another reviewer mentioned, HR has individuals entering fake 4 and 5 star ratings/reviews. I know this as a fact, as an HR individual mentioned it to me and another former employee. If you do decide to work here, you'll end leaving. The employees make it bearable. However, the inadequacies and unprofessionalism of management and HR will catch up with you.

Explore other reviews about apexanalytix

5.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Strong product market fit.

Cons

At times there can be growing pains as the business continues to scale.

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

There is nothing good to say about working here considering if you work under the software sales manager.

Cons

In my experience, the software manager tends to schedule a high volume of internal meetings, many of which do not contribute directly to sales initiatives or revenue‑driving activities. This often results in less time available for customer-facing work and core responsibilities. Additionally, the manager appears to have limited insight into sales processes, which can at times create misalignment between departments. There have also been moments where communication felt dismissive or minimizing, making collaboration more challenging than necessary. Overall, these factors have impacted team productivity and morale, and addressing them could significantly improve cross‑functional effectiveness.

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